Cookie Policy

Effective Date: July 14, 2026

This Cookie Policy explains how Lumio Labs LLC ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website or interact with our AI automation platforms (collectively, the "Services"). This policy should be read alongside our Privacy Policy, which outlines how we handle your personal data.

1. What Are Cookies?

Cookies are small text files placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently, improve your browsing experience, and provide analytical data to the website owners.

• First-Party Cookies: Set directly by us to make our website and platform function properly.

• Third-Party Cookies: Set by external service providers (such as analytics tools or payment gateways) operating on our behalf.

• Session Cookies: Temporary cookies that expire and are deleted once you close your web browser.

• Persistent Cookies: Remain on your device for a set period or until you delete them manually, helping us recognize you when you return.

2. How We Use Cookies

We use cookies to enhance your experience, monitor system performance, and optimize our lead capture interfaces. Specifically, we use them for the following purposes:

• Essential / Strictly Necessary Cookies: These are required for the core operation of our website and AI customer platforms. They enable you to log into secure areas, process transactions, and keep our automation dashboards running safely. Without these, the Services cannot function properly.

• Performance and Analytics Cookies: These help us understand how visitors interact with our website and lead-capture systems (e.g., identifying which pages are visited most often or tracking loading errors). This data is aggregated and anonymous, used strictly to improve platform speed and usability.

• Functional Cookies: These remember choices you make (such as your language selection, dashboard layout preferences, or login status) to provide a more personalized, fluid user experience.

• Tracking and Automation Cookies: When our AI tools (like the "speed-to-lead system" or "estimate follow-up automation") interact with potential leads via web widgets, specific identifiers may be used to track user progress through the lead nurturing pipeline.

3. Third-Party Cookies We Use

We partner with third-party service providers to optimize our infrastructure. These partners may place cookies on your device to execute their services, including:

• Analytics Providers: (e.g., Google Analytics) To track and evaluate traffic patterns on our marketing pages.

• Payment Processors: (e.g., Stripe) To securely securely process billing transactions while preventing fraudulent activities.

• Infrastructure & Security Partners: To defend our AI systems against unauthorized automated bots or security threats.

4. Managing Your Cookie Preferences

You have the right to choose whether to accept or decline cookies. While most web browsers are configured to accept cookies by default, you can easily modify your browser settings to block or delete them.

• Browser Settings: You can configure your browser (Chrome, Safari, Edge, Firefox, etc.) to delete existing cookies, notify you when a new cookie is placed, or block cookies entirely. Check your browser’s "Help" or "Settings" menu for exact instructions.

• Impact of Opting Out: Please note that if you choose to reject or disable strictly necessary or functional cookies, certain features of our website and automation platforms may no longer operate correctly or efficiently.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, regulatory requirements, or service models. Any changes will become effective immediately upon being posted on this page with the updated "Effective Date" at the top.

6. Contact Us

If you have any questions or feedback regarding our use of cookies, please reach out to our team:

• Privacy Team: privacy@loomiolabs.com

• Legal Department: legal@loomiolabs.com

• Mailing Address: Cheyenne, WY